RETURNS & EXCHANGES
We’ll gladly accept returning any unworn, unused, unwashed, tag-unremoved, or defective merchandise purchased on Sunifty.com by mail. You have 14 days AFTER your package has arrived to request a return & refund or exchange for your item.
To be eligible for a return, your item must be unused and in the same condition when you received it. We will issue refund to the original form of payment within 24 hours after getting the returned items in good & complete condition. You will get the refund at the card with 3-4 work days. You will get an email notification after refunded.
We strongly recommend sending us photos of the item packed in product bag with tag on it to email@example.com, or you could leave us a message at https://www.sunifty.com/community/contact
Once getting your photos we will send you the return address. Also, we will appreciate if you mention the return reason to get a prioritized return processing
Please keep us informed of the tracking number after mailing the parcel, so we can keen an closer eye on your package and process the refund once getting the parcel at the earliest. There is no service charge when return or exchange. The cost of shipping back is paided by the sender.
If you do not get the right item, you could contact firstname.lastname@example.org with pictures of the wrong size, damage, defect or wrong item you received. We will deal with it to make up.
Unfortunately, we currently don’t cover return shipping costs. All return shipping fees are customer's responsibility.
And products sold during clearance and end-of-season stock sale with “un returnable” noted in product page cannot be returned.
** Please do not return item directly to Sender Address without contacting us, this warehouse address is only for outgoing packages.
Thanks very much for your understanding!
We will issue refund to the original form of payment.
For more details please check our FAQs or contact us directly.
If the size does not fit well, please contact us at email@example.com to ask for an exchange. Our customer service team will further deal with your requirement and do our best to help you. Please do not return the item to somewhere or some address before contacting us.